Current as of 24 Jan 2024

Privacy Policy

Privacy Policy of unscheduledpods.com

Unscheduled Pods Ltd. (”we”, “the Company", “us”) is committed to protecting and respecting your privacy. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy aims to give you information on how we collect and process your personal data through your use of the Company website, including any data you may provide directly through this website.

This Privacy Policy only applies to personal data collected through this website (https://unscheduledpods.com) operated by Unscheduled Pods or by third parties acting on its behalf and with connection with the performance of a Contract.

The purpose of this Privacy Policy is to enable you to understand how Unscheduled Pods collects, stores, uses and safeguards your personal information and to understand your rights in relation to that information. We will protect the personal data as much as possible by means of advanced technologies corresponding to the level of technology development. The Company declares that it has taken all possible measures to protect the data against unauthorized interferences of third persons.

However, we are not responsible for possible unauthorized interferences of third persons through which those persons get unauthorized access to client and individual users’ personal data, and will use, utilize or misuse the data, or make it available to third persons.

Please read the following carefully to understand our views and practices regarding your personal data and how we will use it.

You may contact us to find out more about the way we use personal data via our contact form.

What information do we use?

We will collect and process the following information about you:

  • Information you give us about you. You give us this information by filling out forms on our Company website (https://unscheduledpods.com) that you may access directly or through another website, or by corresponding with us by email. This information only includes basic personal data required for us to communicate with you if you become a customer, and for you to be able to use our site, subscribe to our service and report a problem with our website. The information you give us may include your First Name, Last Name, Work Email, Phone Number, Country, City, Company Name. Information we collect about you. With regard to each of your visits to our website we will automatically collect the following information:
    • our communications with you or between you and other users on the website;
    • content statistics (e.g. your input on the website);
    • technical information, including device identifiers, device type, geo-location information, connection information, statistics on page views, traffic to and from the website, the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, ad data and platform; and
    • information based on your activities on the website, including the mobile network information, full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, duration of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
  • Information we receive from other sources. This is the information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (e.g. business partners, sub-contractors in technical, payment and delivery services, search information providers, credit reference agencies). We will notify you when we receive personal data about you from other sources and the purposes for which we intend to use that information.

How do we use this information?

If personal data is handed over to us in connection with a contract, you understand that we are entitled to process and gather the personal data for our own needs (i.e. for the purpose of providing services under the contract), and/or for statistical purposes.

We will only use personal data when the law allows us to. You will not be subject to decisions based on automated data processing without your prior consent. Most commonly, we will use your personal data in the following circumstances:

  • where we need to perform the contract we are about to enter into or have entered into with you; where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests;
  • to ensure that our service is delivered efficiently, including where we wish to notify you of any changes to the service;
  • to provide customer service to you in relation to your use of the service, to deal with inquiries and complaints relating to the use of the service and to notify you about any changes to our service;
  • to administer, support, improve, optimize and develop our service;
  • for security purposes;
  • where we need to comply with a legal or regulatory obligation; and
  • to investigate potential breach of our terms and conditions.

We will ask for your consent before using information for a purpose other than those that are set out in this privacy policy.

How long do we keep your data?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We generally retain your data for an indefinite period of time.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. You can ask us to delete your data in some circumstances. See below for further information.

What are your rights?

Under certain circumstances, you have rights under data protection laws like the GDPR or the CCPA in relation to your personal data:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

Exercising your rights

If you wish to exercise any of your rights set out above, please contact us through the contact form.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Third-party links

Our website may contain links to websites or access to plug-ins and applications. We do not control and accept any liability or responsibility for third-party websites. This privacy policy is not applicable to other websites. Please consult the terms and conditions and privacy policies of third-party websites to find out how they collect and use your personal data.

Social Media Platforms

All communications and actions carried out on third-party social media platforms will be subject to the terms and conditions and privacy policies of those websites. Please note that we will never ask for your personal or sensitive information through social media platforms. Please only discuss sensitive information through email.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and communicated to you by email. By continuing to use this website, you are agreeing to the changes that have been made, and any future changes, to the policy.

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